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12 customer satisfaction questions that reveal real insights

Customer satisfaction surveys getting vague answers (or no answers at all)? The problem isn't your customers, it's your questions. Use these 12 CSAT questions to ask the right questions at the right time to boost response rates—and help you improve your customer experience.

Sheena Fronk

2025

Tips

Online surveys: How to conduct a survey in 7 steps

Curious about what your customers want to see on the product roadmap? Or need to do market research? Follow these 7 simple steps to create online surveys people actually fill out.

Typeform

2025

Tips

14 examples of ranking survey questions to use in 2026

Get to know your customers and use their survey responses to make data-driven decisions with ranking survey questions that help you uncover more. We’ve rounded up 14 real-world examples to inspire your next survey and make creating effective ranking questions effortless.

Typeform

2025

Tips

Survey vs. questionnaire: What’s the difference?

Get savvy on surveys and qualified in questionnaires. Learn the difference, boost your business.

Typeform

2025

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