Taxi Booking Form Template
Let customers book a taxi in advance with all the journey details so there's no confusion at pickup.
Last-minute taxi bookings over the phone work for some situations, but advance bookings are where details get lost. The pickup address sounds clear but isn't, the flight number wasn't written down, and the passenger who needed a car with space for 5 didn't mention it until the vehicle arrived. The result is a scramble on both ends.
A Typeform taxi booking form collects everything your dispatch team needs before the journey — pickup location, destination, date and time, number of passengers, vehicle preference, and any special requirements. Conditional logic can surface flight details for airport pickups, or ask about accessibility needs only when relevant. When the booking comes in, your team has a complete, accurate job sheet.
Embed the form on your booking page, share it through your app or social media, and set up email notifications so dispatchers are alerted to new bookings immediately.
A taxi booking form is an online form that allows customers to pre-book a taxi or private hire vehicle by providing journey details, preferences, and contact information. It replaces or supplements phone booking for advance reservations.
Phone bookings require someone to take and record information accurately in real time. A digital form shifts that responsibility to the customer, ensuring the details are captured correctly and creating a written record that your dispatch team can reference.
Collect the details that define the journey:
- Customer name and contact number
- Pickup address
- Destination address
- Date and time of pickup
- Number of passengers
- Vehicle type preference (standard, estate, minibus, etc.)
- Flight or train number (for airport or station pickups)
- Accessibility requirements
- Any special instructions for the driver
Include a flight number field that appears conditionally when the customer selects an airport as their destination or pickup. Flight tracking integrations can help your dispatch team monitor arrival times, but at minimum having the flight number on the booking allows manual checks.
Yes. Add a field for a business account reference or company name, and use conditional logic to show relevant fields for account customers (like cost center codes) that don't appear for personal bookings. This keeps the form relevant for both customer types without adding unnecessary friction.
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