Retail store feedback form template
Improve any aspect of your stores through actionable customer feedback.
Use an online form to get feedback from customers after they visit your store. You can link to your feedback form in email lists, embed it into your website, or use scannable QR codes in your store for direct access. Sending it to customers after they’ve made a purchase is popular. You can also ask sales staff to remind customers of this, as well as providing incentives. Our forms are completely mobile-friendly and intuitive, so they can be taken on the go, anytime, any place.
Ask questions that help you identify possible issues and areas to improve. Use numerical scales and star rating question types for a ‘score’, and open text questions to drill into the details. Check out our free template for some inspiration. It’s also useful to learn a bit about the shopper. You may want to better understand your customers’ demographics, or simply find out why they came into the store that day. Remember to keep it short and snappy. Your shoppers will thank you, and you’ll get a higher completion rate. Using integrations you can send your data to Google Sheets, Airtable, Slack, and more, so you get the most out of your learnings.
Get inspired by relevant templates and categories
3200+ Templates, 300+ Integrations
Travel Feedback Form
A quick "so, how was the trip?" when someone's back in the office doesn't tell your travel team which hotel to stop booking or which flight change actually caused the headache. Collect what your team actually needs, trip details, what worked, and what didn't, once the traveler's had a minute to think about it.
View template
Library Feedback Form
A comment card dropped in a suggestion box isn't a channel your staff can act on quickly, especially when nobody can tell if it's about a broken chair or a request for more audiobooks. Collect the specific feedback, which branch and department it concerns, and a way to follow up before the card gets buried under next week's stack.
View template
Travel Agency Feedback Form
A generic satisfaction survey emailed three weeks after a trip isn't the kind of feedback an agency can act on, especially once the specifics of a rough hotel transfer have faded. Collect feedback on the specific parts of a trip while it's still fresh, so a complaint that needs immediate follow-up doesn't sit behind a stack of routine responses.
View template
With Typeform, you can customize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
