Repair Quote Form
Capture repair details from every customer request, so your team quotes accurately without back-and-forth.
Repair shops that collect job details over phone calls spend time chasing information they should have had from the start. Every incomplete intake is another round of calls before a quote can go out. Typeform's repair quote form gives shops a reliable way to collect complete job details before the work is assessed.
The form captures customer details, item type, fault description, urgency, preferred contact method, and any warranty or service history. Typeform surfaces one question at a time, so customers describe the fault clearly without working through a long intake checklist. Conditional logic routes questions based on the type of repair requested. A customer submitting a laptop sees different follow-up questions than one submitting a household appliance.
Customize the form with your repair categories, service types, and any diagnostic fields your team uses to scope jobs. Share it via email, embed it on your booking page, or include it as a link in your appointment confirmation. Submissions log automatically in Google Sheets or Airtable via Zapier, so technicians have complete job details before the customer arrives.
A repair quote form collects the information a repair shop needs to assess a job and provide an accurate estimate. It gathers customer contact details, the item and fault description, urgency, and any relevant service history in a single submission. It functions as the intake record for every repair request your shop receives.
Incomplete repair requests waste diagnostic time. When a customer hasn't described the fault or mentioned relevant history, your technician arrives without context. A structured form ensures every request arrives with the fault details and history your team needs to quote accurately. Use it for electronics, appliances, vehicles, bikes, furniture, and equipment repairs.
A complete repair quote form covers:
- Customer name and contact details
- Item type, make, and model
- Fault description or issue reported
- When the fault was first noticed
- Urgency or preferred turnaround
- Warranty status or prior service history
- Preferred contact method for the quote
- Photos of the issue (if applicable)
Set up conditional logic to branch by item type, so each customer sees fields relevant to their specific repair. A vehicle repair prompts for make, model, mileage, and fault code. A laptop repair prompts for operating system, error message, and whether the device powers on. This keeps every customer's form relevant without maintaining separate intakes for each repair category.
Typeform's File Upload feature lets customers attach photos of the fault or damage directly in the repair request form. Accepted file types include JPG, PNG, and PDF, with a 10MB limit per file. Photos arrive alongside the fault description and customer details, so your technician has visual context before the item comes in. File Upload is available on paid Typeform plans.
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