Recruitment satisfaction survey template
Hear about your hiring process from every candidate, not just the ones who accepted an offer. Collect feedback on communication, interviews, and how the outcome was handled.
The candidates who can tell you most about your hiring process are the ones who didn't get the job, and they're often the ones nobody asks for feedback from when discussing the recruitment experience. New hires say the process was fine, because it ended well for them. The person who waited three weeks to hear back after a final interview reveals their frustrations elsewhere, including public platforms where their negative reviews could damage your company reputation. Typeform's recruitment satisfaction survey asks every candidate for recruitment feedback, regardless of their outcome.
Candidates rate the clarity of the job description, how well you communicated, and how the interviews went. A candidate who received an offer answers about how that stage was handled, while one you turned down answers about whether they got a clear reason and how it reached them. Both sets of answers describe the same process from opposite ends of it.
You see which stage of recruitment runs slow, where candidates disengage, and which interviews leave a bad impression. Fixing those keeps strong candidates from withdrawing halfway through, and the people you turn down leave willing to apply again.
A recruitment satisfaction survey is an online survey that asks candidates about their experience of your hiring process. It collects feedback on job description clarity, communication, interview quality, and how the final outcome was delivered. Talent teams use recruitment satisfaction surveys to improve the candidate experience and protect their reputation as an employer.
Without a recruitment satisfaction survey, you judge your hiring process by the people who accepted an offer, which is the smallest and happiest group who experienced your recruitment process. The candidate who withdrew after a slow week, and the one who never heard back at all, take their frustrations elsewhere, including public platforms for other candidates to read. A recruitment satisfaction survey reaches every candidate, so you hear about the process from everyone who went through it, not just the ones it ended well for.
Capture the candidate experience:
- Clarity of the job description
- Speed and quality of communication
- Interview experience and interviewers
- How the outcome was delivered
- Whether they'd apply again
Send the recruitment satisfaction survey within a day or two of telling a candidate the outcome, while the process is fresh and their impression is still specific. When you send a recruitment satisfaction survey a month after the recruitment process, you’re left with vague answers about how the process went “just fine,” with no context to improve your recruitment experience.
Yes. Record the outcome with each response and filter by responses. You can route responses to a spreadsheet or your ATS through Zapier, so your team has the full picture of what your recruitment process involves for candidates who actually experienced it. Identify patterns across the survey responses to pinpoint what’s working and what’s not, so you can continually improve recruitment for your next open roles.
Get inspired by relevant templates and categories
3200+ Templates, 300+ Integrations
Remote Work Survey Form
A remote work survey that asks "How satisfied are you, 1 to 10?" once a year and getting the same safe "8" from everyone isn't measuring how remote work is actually going, it's measuring how safe people feel giving an honest answer. Ask about the actual friction, equipment, communication, isolation, and make it genuinely anonymous.
View template
With Typeform, you can customize everything
Change text, colors, and even logos to match the look and feel of your brand. Then embed forms smoothly onto web and email.
Make forms feel effortless to fill out. Pace questions, call people by their name, and adapt the flow based on the data they share.
Stay efficient by connecting forms to your workflow. Typeform integrates with 300+ tools including Slack, Zapier, and HubSpot.
